Fulfillment Specialist

**About The Company**:
**What We're Looking For**:
As a Fulfillment Specialist, you'll play a pivotal role in ensuring seamless order processing and delivery for our customers. Your primary responsibility will be to provide exceptional customer support throughout the fulfillment process, from order placement to location onboarding. This role requires strong communication skills, attention to detail, and a customer-centric approach.
**Tasks and Responsibilities**:
- ** Customer onboarding**: Ensure locations are accurately and promptly onboarded once a customer installs cameras.
- ** Customer Communication**:Serve as the main point of contact for customer inquiries related to order status, shipping updates, and customer journey information. Respond promptly and professionally to resolve any issues or concerns.
- ** Problem Resolution**:Address customer complaints or escalations regarding shipping delays, order inaccuracies, location onboarding delays. Investigate issue...