Fulfillment Specialist

Job Title: Fulfillment Specialist Officer

Role Overview

The Fulfillment Specialist Officer is responsible for the accurate and timely processing of orders across all sales channels. This role requires a high level of attention to detail, strong organizational skills, and the ability to manage subscription-based fulfillment workflows. The position also supports customer service ticket handling related to orders, shipping, and subscriptions, and contributes to improving fulfillment processes through strategic analysis and documentation.

Schedule: 9am - 5 pm EST

Key Responsibilities

Order and Fulfillment Management

• Process and manage orders from Shopify and other connected sales channels with a high degree of accuracy.
• Handle subscription-based orders, including recurring subscriptions, fixed-duration subscriptions, add-ons, and gifts.
• Coordinate fulfillment workflows involving mailed letters, shipped ...