Job Description
An international IT company in Germany is currently recruiting a German and English speaking IT Infrastructure You will provide IT support services with a focus on infrastructure and networks to clients located in Frankfurt. While this is a remote-based position, occasional visits to the client's site in Frankfurt are required. Therefore, applicants should be able to travel to Frankfurt regularly.
-------------------------------------------
ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Working holiday visa, Job seeker visa, Student visa, Requiring visa sponsorship
VISA SUPPORT: No
WORK STYLE: Remote (with regular client site visits in Frankfurt)
-------------------------------------------
TYPE: Permanent, full-time
WORKING HOURS: 40 SALARY: €50-55k
START: ASAP
LOCATION: Frankfurt (Remote-based)
IT System Engineer Main Responsibilities:
•Deliver 1st and 2nd line technical support (internal & external)
• Manage calls and tickets using the ticketing system
• Troubleshoot and escalate issues where necessary
• Diagnose and resolve technical faults
• Maintain and improve customer services
• Support other on-site and internal engineers
• Maintain support documentation (manuals, user guides, etc.)
• Manage licenses and vendor support contracts
• Adhere to customer IT policies and procedures
• Support planning for system integrations and relocations
• Assist with new • Manage small-scale integration projects (including internal ones)
• Manage vendor services
IT System Engineer Ideal Candidate:
Required:
• Experience in technical support within IT infrastructure
• Excellent communication skills with clients, end-users, and vendors
• Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Basic knowledge of networking (LAN, WAN, Wi-Fi) and PC troubleshooting
• Business-level English and German proficiency
• Based in Frankfurt or surrounding areas
Preferred:
• Knowledge of Windows 10 and 11
• Experience with • Experience supporting Windows Server OS • Experience with server administration
• Knowledge of Microsoft 365
• Experience with • Knowledge of IP phone systems
** All applicants for the IT System Engineer must have the right to work in the country without any restrictions as the Company is not able to offer visa support or
-------------------------------------------
ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Working holiday visa, Job seeker visa, Student visa, Requiring visa sponsorship
VISA SUPPORT: No
WORK STYLE: Remote (with regular client site visits in Frankfurt)
-------------------------------------------
TYPE: Permanent, full-time
WORKING HOURS: 40 SALARY: €50-55k
START: ASAP
LOCATION: Frankfurt (Remote-based)
IT System Engineer Main Responsibilities:
•Deliver 1st and 2nd line technical support (internal & external)
• Manage calls and tickets using the ticketing system
• Troubleshoot and escalate issues where necessary
• Diagnose and resolve technical faults
• Maintain and improve customer services
• Support other on-site and internal engineers
• Maintain support documentation (manuals, user guides, etc.)
• Manage licenses and vendor support contracts
• Adhere to customer IT policies and procedures
• Support planning for system integrations and relocations
• Assist with new • Manage small-scale integration projects (including internal ones)
• Manage vendor services
IT System Engineer Ideal Candidate:
Required:
• Experience in technical support within IT infrastructure
• Excellent communication skills with clients, end-users, and vendors
• Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Basic knowledge of networking (LAN, WAN, Wi-Fi) and PC troubleshooting
• Business-level English and German proficiency
• Based in Frankfurt or surrounding areas
Preferred:
• Knowledge of Windows 10 and 11
• Experience with • Experience supporting Windows Server OS • Experience with server administration
• Knowledge of Microsoft 365
• Experience with • Knowledge of IP phone systems
** All applicants for the IT System Engineer must have the right to work in the country without any restrictions as the Company is not able to offer visa support or
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application