Job Description

Full Stack Account Executive

We’re growing our sales team and as the first Account Executive, you’ll play a key role in our hypergrowth. In this role, you’ll help drive a transformation in the service experience industry, enabling businesses to truly put the customer at the core of their decision‑making, with an industry‑first approach.

We’re looking for a "full stack" Account Executive who is passionate about helping customers unlock measurable value. You’ll rapidly immerse yourself to understand the market, customers and our capabilities to drive new customer acquisition in a dynamic environment.

You’ll roll up your sleeves and consistently maintain an outbound habit to identify new opportunities and exceed your targets. You’ll be learning, testing, and adjusting your approach to validate what works. You’ll also be comfortable establishing and driving the tools you need to succeed. You have a proven track record of closing mid‑market and enterprise deals.

Location

Calgary, AB or Remote in Canada

Responsibilities

  • Manage the sales cycle from prospecting to close
  • Identify and engage prospects with your own outreach
  • Build, own and maintain a pipeline of opportunities to exceed quota
  • Update deal activity and maintain activity level, deal and pipeline reporting
  • Clearly represent our value proposition and create excitement with prospects
  • Deliver customer and market feedback/intelligence to cross‑functional teams
  • Create long‑lasting relationships with customers and deliver amazing service

Requirements

  • 2+ years of relevant experience (building your own pipeline + closing enterprise deals)
  • Demonstrated history of exceeding quota targets or top‑rank team performer
  • Self‑starter that thrives in a high‑paced, dynamic environment
  • Team player who isn’t afraid to roll up their sleeves and do whatever it takes to win
  • Naturally curious, perpetual learner who is driven to find new opportunities
  • Experience interfacing with mid‑market and enterprise buyers in a sales cycle
  • Excellent written, verbal and presentation skills

Apply Now

Join us and help shape the future of the customer experience industry.

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