Fully remote Customer support

Are you a French, German, Dutch, Danish, Hungarian, or Czech speaker looking for a FULLY REMOTE position from anywhere in Portugal?

Join our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Portugal rich culture, beautiful landscapes, and vibrant lifestyle. 

Responsibilities

• Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
• Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
• Providing product and service information to customers, assisting them in making informed purchasing decisions.
• Processing orders, forms, applications, and requests accurately and promptly.
• Upselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets.
• Maintaining detailed records of customer interaction...