Job Description

**Job Description:**
**Job Summary:**

As a Function Lead, you will be the frontline leader supporting daily operations within our Centralized Services pharmacy fulfillment center. You’ll guide and empower a team of service professionals who are dedicated to delivering an exceptional experience for Walgreens patients and customers. In this role, you act as the go‑to expert for complex or escalated issues, ensuring they are resolved quickly and accurately. You’ll oversee day‑to‑day workflows, provide hands-on technical direction, and ensure all tasks are routed efficiently—keeping the team aligned, productive, and focused on quality service. This is a high‑impact role for someone who thrives in a fast-paced environment and enjoys leading others toward operational excellence.

**Job Responsibilities:**

+ Resolves and/or provides technical advice on complex or critical issues that have been escalated fromSenior level roles. Serves as a resource for all represen...

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