Functional Analyst

Overview

Reporting to the Program Manager, Marketing, this position provides procedural and business process support for the Parks, Recreation and Culture Division’s application processes. The Functional Analyst is the primary “advanced user” for the Division’s multiple applications providing process leadership, support and training.

Examples of key responsibilities include, but are not limited to:

• Provides application process leadership, guidance, and support for other divisional IT focussed application processes including but not limited to event management system, volunteer management system, grant management system, online artefact collection system.
• Provide end user support, data maintenance and analysis, administration and end-user testing coordination, training, process analysis and project management.
• Acts as the primary source of contact, responds to, investigates, prioritizes and resolves integrated administrative, a...