Functional Consultant

ServiceNow Functional Consultant (with Technical Expertise)

Contract – Flexible Location

Role Overview

We’re looking for a ServiceNow Functional Consultant who combines strong business‑facing consulting skills with hands‑on technical capability. You will work closely with stakeholders to translate business requirements into scalable ServiceNow solutions, while also contributing to configuration, workflow design, integrations, and platform optimisation.

This role suits someone who understands both the functional and technical sides of the platform and can bridge the gap between business needs and technical delivery.

Key Responsibilities

Functional Consulting

• Engage with business stakeholders to gather, analyse, and document requirements
• Translate business needs into ServiceNow functional designs and user stories
• Lead workshops, demos, and solution walkthroughs
• Advi...