Functional Consultant

What Role Will You Play?

As a Functional Consultant, you will act as the bridge between business stakeholders and the product/technical teams. You will be responsible for assessing current business processes, identifying gaps, designing scalable solutions, and ensuring successful implementation of HRMS modules across client environments.

Key Responsibilities

• Analyze and document current business processes, workflows, and system setups to create comprehensive “AS-IS” process documentation.
• Conduct process mapping and GAP analysis across HR modules.
• Design “TO-BE” workflows and collaborate with technical teams for solution configuration.
• Develop detailed test scripts and support System Integration Testing (SIT), UAT, and other client-specific testing cycles.
• Create end-user manuals , training materials, and deliver user training sessions.
• Manage client expectations, handle functional queries, and ensure smooth implementation and adoption of HRMS modules.
• Regularly update project progress to the Project Manager and stakeholders.

Skills & Experience Required

• Strong functional knowledge of the HR domain (HRIS, Leave, Attendance, Payroll, BRE, Travel, Exit, Onboarding).
• Proven experience in implementing at least one HRMS/HR Tech product end-to-end.
• Excellent communication, analytical thinking, and presentation skills.
• Demonstrated ability to manage customer expectations and work with cross-functional teams.
• Good understanding of the Software Development Life Cycle (SDLC) and experience executing complex implementation projects.

Preferred Qualifications

• Experience in client-facing functional consulting roles in HR Tech.
• Ability to create process flows, functional specifications, and training documentation.
• Strong problem-solving skills with attention to detail.