Functional Lead (DMS)

Job Title: Functional Lead (DMS)

Key Responsibilities:

• Define functional requirements for the distribution management system (DMS).
• Collaborate with stakeholders to understand business processes and requirements.
• Customize and configure the DMS to meet business needs.
• Provide subject matter expertise and support to the development team.
• Conduct user acceptance testing and facilitate user training and adoption.

Key KPIs/SLAs:

• Alignment of DMS functionality with business requirements.
• User satisfaction with DMS usability and effectiveness.
• Timely resolution of DMS-related issues and enhancements.
• Successful implementation of DMS customizations and configurations.
• User adoption and utilization of DMS features.

Desired Skills, Experience, Qualifications:

• Bachelor’s degree in business, information sy...