Job Description
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description
- Strategically manage warehouse in compliance with company’s policies and vision
- Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market
- Manages various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more
- Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance opera...
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