FVT SQUAD LEAD

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

The Squad Lead manages an empowered cross-functional squad in driving the end-to-end execution of loyalty-building engagement initiatives across consumer segments/brands towards growing Customer Lifetime Value (CLV) - from defining clear squad objectives aligned to the group’s business and customer objectives, building the execution plan, championing agile principles in ensuring seamless execution across customer touchpoints, rallying collaboration among relevant business and enabling teams, driving customer adoption/engagement, and monitoring overall squad performance for continuous improvement.

Responsibilities

• Define the squad objectives aligned to the bigger group priorities in building customer loyalty
• T...