Game Operations Specialist

Overview

Job description for an employee in customer service with focus on recognition and rewards; government mandated benefits are noted.

Employee Recognition and Rewards

• Assist customers online, resolve inquiries, manage complaints, and provide product information.
• Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc).
• Able to obey instructions of superiors & arrangements of the company.
• Focused & fast learner; there will be training & multiple tests.
• Able to always be punctual & strictly adhere to attendance policy.

Educational Qualifications

• A diploma in any field.
• College graduate/undergraduate of any fields is a must

Experience Level

• 1-3 years of experience in customer service.

Skills and Competencies

• Proficient in English, strong cus...