Game Support Agent - English

About Concentrix

As one of the leading brands in its sector, Concentrix designs and manages human-centered customer experiences in today’s digital world. Operating in 60 countries with over 400,000 employees worldwide, Concentrix continues to make a difference in customer service management and experience in Turkey as well with more than 17,000 employees across 7 cities, primarily including Istanbul, Izmir, Ankara, and Van.

Game Support Agent

We are seeking motivated and customer focused Game Support Agents to join our professional support team. In this role, you will represent one of the world’s leading mobile gaming companies, providing high quality assistance to players while ensuring an exceptional gaming experience.

QUALIFICATIONS AND JOB DESCRIPTION

• Deep interest in Mobile Gaming


• Native or fluent English language skills


• Excellent in written communication skills in English and Turkish


• Proven customer support experience


• Customer orientation and ability to respond to different types of characters


• Strong problem-solving skills


• Motivated team player with positive attitude


• No military obligation or at least 2 years of postponement for male candidates


• If you are passionate about gaming and dedicated to delivering exceptional support experiences, we would be delighted to have you on our team.