Job Description

Are you living for video games?
Are you familiar with the names ‘World of Warcraft’, ‘Diablo’ or ‘StarCraft’, which makes up of the world’s most popular video games?
Our partner, an American video game developer and publisher is looking for candidates to join their international team in Lisbon. 
You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon. 

Your responsibilities and impact as a Gaming Customer Advisor will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by

  • Answering incoming queries from customers via phone, email and chat

  • Identifying issues and provide solutions 

  • Ensuring high level of customer satisfaction 

  • Recording data in the CRM system

  • Providi...

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