Job Description

Overview

2 weeks ago Be among the first 25 applicants

7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert

Location: Teleperformance Malaysia (Kuala Lumpur) Gtower

Intake: September

Channel: Voice, Chat, Email

What You’ll Need

  • Diploma or Degree in any field
  • 6+ months experience in customer support preferred (not required)
  • Fresh grads in English/Communications-related fields encouraged
  • Typing: 40wpm, 90% accuracy
  • Proficient in Microsoft Office & general computer use
  • Native Mandarin speaker or fluent non-native with excellent command of Mandarin
  • Excellent communication & problem-solving skills
  • Open to feedback & learning
  • Team player with critical thinking

Your Responsibilities

  • Support customers via chat & email
  • Handle inquiries, payments, and order processing
  • Escalate issues when neede...

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