GBS Billing Associate

Job Summary

This position processes charge adjustments, creates and distributes various reports, audits and prepares adjustments, and performs research as needed. It requires meticulous attention to detail and ensures all steps under the billing Matrix process are followed in the proper order.

Responsibilities

• Prepares weekly reports and analyzes source documents.
• Ensures accuracy of customer records and responds to customer inquiries.
• Identifies, researches, and resolves any errors or customer disputes.
• Processes charge adjustments to meet the team SLA.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Word, PowerPoint, and Excel.
• Accounting background – preferred.
• English level: 70%.

Additional Details

• Grade: 7
• Schedule: M-F 7:00 am to 4:00 pm
• Hybrid work. ...