GCP Cloud Support Engineer

Posting title:       GCP Cloud Support Engineer

Experience:         2-5 Years

Location:              Mumbai

Work mode:        On-site

Primary skills:     GCP, Terraform, Kubernetes, Linux, Azure

Qualification:       Any Technical Degree

About the Role

We are seeking an onsite GCP Cloud Support Engineer to support, monitor, and manage Google Cloud Platform infrastructure. The role focuses on day-to-day cloud operations, Terraform-based infrastructure verification, Kubernetes workload support, and basic Red Hat Linux administration.

Key Responsibilities

• Provide onsite operational support for Google Cloud Platform (GCP) infrastructure.
  
• Monitor, manage, and validate infrastructure provisioning using Terraform (basic to intermediate level).
  
• Support Kubernetes environments, including deployment verification, pod and service monitoring, and basic troubleshooting.
  
• Perform basic Red Hat Linux administration such as user management, service checks, log analysis, and patch verification.
  
• Monitor system health, respond to incidents, and conduct first-level issue resolution.
  
• Coordinate with offshore teams and cloud specialists for escalations, issue resolution, and planned changes.
  
• Participate in shift handovers, documentation updates, and knowledge transfer sessions.
  
• Ensure adherence to customer security policies, compliance requirements, and change management processes.
  
  

Technical Skills Required

• Google Cloud Platform (GCP) : Operational experience with Compute Engine, IAM, VPC, and basic networking concepts.
  
• Terraform : Understanding of infrastructure-as-code concepts, modules, plan/apply workflows, and basic troubleshooting.
  
• Kubernetes : Working knowledge of pods, services, deployments, and commonly used kubectl commands.
  
• Linux : Basic Red Hat Linux administration including processes, logs, disk management, and networking fundamentals.
  
  

Preferred Skills (Nice to Have)

• Exposure to monitoring and alerting tools.
  
• Understanding of ITIL processes or production support environments.
  
• Prior experience working in onsite–offshore support models.