Job Description
**Req ID:** 354591
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a General L1 support to join our team in Panama, Panamá (PA-8), Panama (PA).
NTT DATA Services currently seeks a “Helpdesk Associate” to join our team in Panama. The Helpdesk Associate will be responsible for providing telephone/email/chat, online, and remote diagnostic technical support of desktops, portables, peripherals, and software.
* Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
* Answers the helpdesk line and responds to users requests regarding computer systems
* Acknowledges receipt of all users request within defined service levels.
* I...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a General L1 support to join our team in Panama, Panamá (PA-8), Panama (PA).
NTT DATA Services currently seeks a “Helpdesk Associate” to join our team in Panama. The Helpdesk Associate will be responsible for providing telephone/email/chat, online, and remote diagnostic technical support of desktops, portables, peripherals, and software.
* Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
* Answers the helpdesk line and responds to users requests regarding computer systems
* Acknowledges receipt of all users request within defined service levels.
* I...
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