General Manager

Eagle Farm, Brisbane Office Location (will consider relocation)

Entire P&L responsiblity for QLD

About Us

We are changing. Since 2023 we are privately owned and operated once again! It’s an understatement to say we hasve gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services, plumbing, and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are also always keen on adding new faces to our team.

Due to our continued growth we have an opportunity for an experienced General Manager to lead our Queensland offices (Brisbane, Rockhampton, Mackay, Townsvile, Cairns).

The Role

The General Manager QLD is a pivotal leadership role within AE Smith, overseeing a $40m service business comprising Mechanical and Electrical services. The role is responsible for strategic growth, operational excellence, and cultivating strong customer relationships. This individual will ensure that projects and services are delivered to the highest safety and quality standards while driving team development and fostering a high-performance culture.

Day to days will vary but will include:

• Drive customer account management and relationship growth
• Develop key resources and foster a winning, high-performance culture
• Ensure Projects and Services meet our delivery management, safety, and quality standards
• Develop and implement streamlined, efficient business processes across all regions
• Lead process improvement initiatives to increase efficiency and reduce errors
• Ensure compliance with financial reporting requirements and contract obligations
• Provide leadership, mentoring, and professional development for operational support teams.

Must Haves

• Proven experience leading a complex business in the building services or related sector
• Strong track record of delivering results and managing relationships with high-profile customers
• A Leader who embodies AE Smith’s values of professionalism, trust, relaibility & excellence
• MBA or equivalent leadership training would be advantageous

Why this role?

• Join a business with an outstanding reputation with significant growth potential
• Blue chip customers managing some of QLD’s most critical and iconic assets
• Challenge, recognition and reward – this role is not for the faint hearted, there are a lot of moving parts, but the remuneration and recognition are inline with this
• Strategic Impact and the ability to drive Business Decisions
• Leadership and Influence including the opportunity to lead and mentor an entire state, fostering their development and ensuring high performance.
• Executive Presence: Serve as a trusted advisor to the owners of the business
• Professional Growth and diverse skill development
• Tangible Contributions in performance

Role Type