General Manager

We are seeking an experienced and commercially minded General Manager to lead and grow our retail and hospitality business across the Belfast and Newtownards area. This is a senior, hands‑on leadership role with full responsibility for operational performance, people leadership, customer experience, and financial results.

You will play a key role in shaping the future of the business, driving standards, developing teams, and ensuring consistent delivery of an outstanding customer experience while supporting continued growth.

What You'll Do

• Lead the day‑to‑day operations of the business, ensuring smooth, efficient and compliant performance across retail and hospitality functions
• Take full ownership of commercial performance, including sales growth, margins, cost control and profitability
• Set clear standards for customer service, food/retail quality, cleanliness and brand presentation, leading by example at all times
• Recruit, d...