Job Description
Job Responsibilities:
Lead and manage the branch operations team, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices Responsible for oversight, allocation, and proper utilization of all branch resources, including Client, equipment, and materials Ensuring customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers' concerns if they arise. Prioritizing customer satisfaction will contribute to reputation, growth, and profitability in the industry. Responsible for full scope P&L management of the branch operation. Actively contributi...
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