Job Description

Signature Group are looking to hire General Managers across our Estate!

General Manager Duties

Operational Management – Oversee the daily operations of the venue, ensuring all departments (front of house, kitchen, bar, etc.) run smoothly and meet quality standards, ensuring customer satisfaction.

Staff Leadership & Development – Lead, manage, and motivate the team, including recruitment, training, performance evaluations, and fostering a positive work culture to ensure high staff morale and productivity.

Financial Management – Oversee budgeting, financial planning, and performance analysis, ensuring that the venue meets its revenue targets, controlling costs, and maximising profitability.

Customer Relations & Service Excellence – Ensure a consistently high standard of service is maintained by addressing customer feedback, resolving complaints, and implementing initiatives to enhance the guest experience.

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