General Manager – Fire Safety Operations

Overview

Senior operational leadership role within a UK fire safety business, responsible for the day-to-day running of operations and supporting the Director by taking ownership of workflow, delivery, and technical oversight. The role acted as the operational backbone of the business, ensuring fire alarm and emergency lighting services were delivered compliantly, efficiently, and to a high professional standard. Predominantly office-based, with occasional site attendance to scope works, support engineers, and resolve complex technical issues.

Duties:

Managed day-to-day business operations, ensuring smooth delivery from enquiry through to completion

Oversaw job flow including quotations, scheduling, delivery, and close-out

Supported senior leadership with operational planning and decision-making

Ensured works were delivered safely, compliantly, and profitably

Recruited, trained, and supported fie...