General Manager II

The General Manager II is pivotal in driving depot success by skillfully leading both individuals and team leaders at a specific depot location; serving 800 – 1,400 customers. The General Manager is typically supported by 1-2 Operations Manager(s), who manage part of the hourly team, while he/she may also directly supervise a segment of the hourly workforce. Key responsibilities include enhancing team engagement, ensuring compliance with safety and DOT regulations, managing fleet performance, and driving service excellence in oil distribution inspections. The position requires effective leadership skills, a focus on continuous improvement, and the ability to achieve financial and operational goals.

Primary Job Accountabilities:

• Effectively manage team engagement and performance. Monitor KPIs such as retention rate, open positions, daily work schedules, and engagement scores to drive team effectiveness. Provide regular feedback, cel...