General Manager

Key Objectives

• maximising the income and controlling costs, whilst enhancing the customer experience.
• Ensuring a smooth integration of the distillery partnership into the Lobster Pot existing business.

The Role

• The General Manager (GM) will initially observe and analyse the current operation to produce a business plan with the Owners to ensure that the above objectives are attained in a timely manner.
• Once agreed and approved, the GM will implement the changes and procedures required in the business.
• New initiatives to maximise the sales income and drive profits are to be regularly forthcoming for approval by the Owners from the GM.
• To work in close partnership with the distillery to ensure smooth execution of the tours. The GM will also assist in the promotion of the distillery in conjunction with the Lobster Pot.

Key Responsibilities

• Recruiting, managing, moti...