General Manager

Job Title: KidStrong General Manager

Center

Reports To

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Responsibilities

Center Operations

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families that align with our core values and provide exceptional cust...