General Manager, New Business Unit

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Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary

As General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.

This is a remote position. Resumes and communication must be submitted in English.

Responsibilities

• Own the end-to-end P&L and drive revenue growth, pipeline health, and gross margin for the new business line.
• Balance top-line growth with operational efficiency while aligning with Executive and Senior Leadership and representing the Toptal brand.
• Develop and test new offerings with clients to achieve product-market fit, following an agile approach.
• Lead the creation of an execution plan with Marketing and Talent Operations to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
• Work front-line with clients as a trusted business partner, and collaborate cross-functionally with Marketing, Legal, Finance, and Sales.
• Establish robust analytics and feedback loops to continuously iterate on the strategy and improve outcomes.
• Communicate effectively to drive alignment and momentum across the organization in a fast-paced environment.

Qualifications

• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
• 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
• 3+ years managing a business specifically with P&L ownership.
• Experience working in a professional services organization, driving business growth.
• Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
• Experience at a technology or hyper-growth company is strongly preferred.
• Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
• Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
• Refined relationship development and leadership skills with a proven track record of success in building credibility across all levels of an organization.
• Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
• Strong analytical abilities with a track record of delivering results in ambiguous and sophisticated projects.
• Strong commercial acumen with a clear understanding of market needs and business goals.
• Strong command of P&L and financial metrics.
• Excellent written and oral communication skills, able to work with a wide range of stakeholders from senior executives to individual contributors.
• Excellent organizational skills and detail-oriented, with the ability to work efficiently and mentor others to do the same.
• Adaptable and able to manage changing priorities, learn new skills, and build consensus across senior stakeholders.
• Ownership mindset and dependability to drive personal and team success.
• Commitment to quality in all deliverables.
• Ability to thrive in a fast-paced, rapidly growing company and handle diverse challenges and contacts.
• You should be a world-class individual contributor who can excel at Toptal and contribute beyond just giving directions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, General Business, and Management

Industries

• Software Development, Professional Services, and IT Services and IT Consulting