Job Description

General Manager

We are currently recruiting a General Manager to join our team in Nottingham.

The General Manager will be responsible for:

  • Act as a role model for our values and behaviours, promoting and upholding the company image as a brand ambassador. 

  • Lead, coach, and mentor Branch Management to develop leadership capability and embed consistent people practices. 

  • Drive engagement and motivation within teams by fostering open communication, recognition, and accountability. 

  • Lead recruitment, performance management, and employee relations in partnership with the Head of Branch Network and People Team. 

  • Champion learning and development across branches, ensuring managers and teams have the right skills and training. 

  • Manage branch performance against a standardised scorecard (financial, customer, operational, people).

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