General Manager - Operations

Overview

GM – Operations Job Description

Responsibilities

• Retail – Manage & Drive retail business
  • Responsible for shop profitability
  • Shop Hygiene & Cleanliness
  • New Product launches
  • Stock Availability – Bakery & Resale
  • Vendor Management
  • Hot Counter
• Production – Coordination with Sales – Production team
  • Fill rate accuracy and delivery
  • Warehouse Inventory management (PM support)
  • Vehicle Management on timely delivery to shops
  • Factory Compliance
• Humar Resources – Recruitment Management – Retail/Production through HR team
  • People Management – Control Attrition
  • Induction Program roll out / Knowledge enhancement programs
  • Rewards & Recognition Program
  • Yearly Appraisals | Anniversary Appraisals
  • Pay roll approvals
  • Contract L...