General Manager Operations

Job Description

We are seeking a highly experienced and dynamic General Manager of Operations to lead and oversee all aspects of hotel operations. The ideal candidate must be a Sri Lankan national with 10-15 years of experience in the hospitality industry, preferably with expertise in managing hotel operations. This role demands strong leadership, operational excellence, and a customer-focused approach to ensure the hotel's success.

Key Responsibilities

1. Oversee all day-to-day operations of the hotel to ensure efficiency and guest satisfaction.
2. Develop and implement strategies to maximize revenue, profitability, and overall operational performance.
3. Manage and mentor department heads, ensuring alignment with organizational goals and standards.
4. Ensure compliance with health, safety, and regulatory requirements.
5. Monitor budgets, manage costs, and analyze financial performance to meet revenue targets.
6. ...