General Manager / Operations Manager

Job description:

General Manager / Operations Manager Full-Time | Queens, N.Y.

We're seeking a hands-on, data-driven retail leader to elevate store performance, build strong teams, and drive consistent sales growth.
This role is ideal for someone with multi-unit or high-volume retail experience in pharmacy, cannabis, grocery, boutique, or quick-service settings — not warehouse or commercial operations.

Key Responsibilities

• Lead daily retail operations with an emphasis on customer experience and efficiency.
• Build and refine SOPs that support scalable, repeatable store success.
• Identify and resolve workflow bottlenecks to improve team productivity.
• Use sales dashboards and trends to drive 10%+ quarterly sales growth.
• Forecast inventory needs, manage SKUs, and adjust product mix to meet demand.
• Negotiate pricing and ma...