General Manager - Pharmacy Retail

Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.

Responsibilities

• Operations Management: Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.
• Sales and Profitability: Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.
• Staff Management: Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.
• Inventory Control: Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.
• Compliance and Quality: Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.
• Customer and Professional Relations: Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.
• Strategic Planning: Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.
• Financial Oversight: Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.

Qualifications

• Education: A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus.
• Experience: Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.

Required Skills

• Leadership: Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment.
• Analytical: The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital.
• Communication: Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals.
• Business Acumen: A solid understanding of business management principles, including finance, marketing, and strategic planning.