GENERAL MANAGER

Position
General Manager (Restaurant Operations)

Job Description

The General Manager is responsible for overseeing all aspects of restaurant operations, ensuring profitability, high service standards, and effective staff management.

Key Responsibilities

• Oversee and manage daily restaurant operations
• Manage sales performance, cost control, and implement profit improvement strategies
• Recruit, train, schedule, and evaluate staff
• Maintain and improve service quality and customer experience
• Plan menus, pricing strategies, and promotional activities
• Handle customer complaints and ensure high customer satisfaction
• Ensure compliance with health, safety, and sanitation regulations
• Report operational performance to owners or head office

Qualifications

• Management experience in the food and beverage industry (e.g., Store Manager, Supervisor, General Ma...