Job Description
Specific Responsibilities for this Role
Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.
Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
Responds to client complaints in a timely and effective manner and provides feedback on progress.
Keeps clients up to date with relevant and accurate information and involves them in decisions that affect them.
Focuses on consistently delivering a positive client experience.
Completes tasks in accordance with set procedures and guidelines.
Takes care to perform all tasks precisely and accurately to minimise errors.
Identifies and reports non‑compliance to relevant stakeholders constructively.
Contin...
Apply for this Position
Ready to join NMC? Click the button below to submit your application.
Submit Application