Job Description

Job Description

Responsibilities:

General Service - front and back shop

Salary Range: $ 16.00 - $ 18.00 per hour. This role is eligible for additional incentives. 

  • Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.

  • First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling

  • process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.

  • Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.

  • This position is a secondary key car...

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