Job Description

About the Role

This is an excellent opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.


The General Services Manager is a critical leadership position responsible for overseeing various non-clinical aspects including Catering, Cleaning, Laundry and Maintenance. The role contributes to the overall quality of life and well-being of the resident and supports the smooth operation of the Residence.

Your key responsibilities will be:

  • Catering and Dining Services: Manage the Catering department via overseeing the provision of meals and dietary services to ensure that residents receive nutritious and balanced meals according to their dietary requirements and preferences.

  • Environmental Management: Oversee a team of Cleaners and Laundry Attendants ensuring cleaning and laundry services are hygienic, clean and exceeding resident expectations. 

  • Maintenance Management: Oversee the Maintenance department ensuring requests are prioritized and repairs meet and exceed resident expectations.

  • Service Providers Management: Manage external contractors ensuring legislative and contractual requirements are met.

  • Extra Services Management: Ensure extra services meet Arcare’s offerings, resident and family expectations and contractual obligations.

  • Budget and Resource Management: Developing and managing budgets for your remit, ensuring cost-effectiveness and resource allocation.

  • Staff Management: Supervising and leading non-clinical staff, ensuring proper training, performance evaluation and staff development.

    • Skills & Experience

  • Ability to manage and lead teams.

  • Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices, and emerging trends.

  • Excellent verbal and written communication skills

  • Strong problem-solving skills.

  • Experience managing staff in Aged Care or a similar industry.

    • Apply for this Position

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