General Services Manager

Overview

General Services Manager

Location: Narbeth, Wales SA67 8JD

Contract type: Permanent, 40 hours per week

Shift Pattern: Monday-Friday

Salary: £32,500-£35,000 per annum + Sodexo benefits

About the role

We are seeking a results‑driven General Services Manager to lead and develop our Cleaning, Facilities and related soft‑services operations. This role ensures high‑quality service delivery, compliance, customer satisfaction, and strong financial performance, while supporting team development and continuous improvement.

Responsibilities

• Lead daily delivery of Cleaning and Facilities services, ensuring SLAs, quality standards and audit requirements are consistently achieved.
• Act as the principal point of contact for service managers, site representatives and stakeholders, building strong and collaborative relationships.
• Manage staffing levels, rotas, absence, and training to ensure adequa...