Job Description

Reporting to the Guest Services Manager, the General Support Agent is responsible for the hotel lobby, hotel entrance and baggage handling. As well as greeting guests who are coming to the hotel and give them all necessary information as well as being available for services as needed.

WHAT WE OFFER

  • Promotional rate to discover Germain Hôtels properties through Canada
  • Opportunities to develop your career within a growing company across Canada
  • Access to the hotel gym
  • Employee referral program
  • Employee Assistance Program for team member and their family

YOUR ROLE

  • Greet guest on arrival, open doors and inform them about parking procedures.
  • Help guests with baggage and any special requests
  • Perform related maintenance/cleaning of equipment
  • Anticipate guest's needs, respond promptly and acknowledge guests even when busy
  • Become fully conversant with all ...

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