Job Description

The General Services Operations Manager is a senior-level professional responsible for providing leadership and direction to the operations support team, in coordination with the Corporate Services function. The overall objective is to utilize advanced knowledge to lead planning and implementation of standards and practices, to enhance productivity, and to ensure quality and efficiencies. This role has full leadership and supervisory responsibility.
**Responsibilities**:
- Assist with budgeting, policy formulation and strategic planning
- Manage multiple service functions such as reception and switchboard operations, as needed
- Strategically allocate staff and ensure appropriate staffing levels
- Reconcile invoices against purchases for related products or services
- Manage complex and variable issues with significant departmental and cross departmental impact; recommend new work procedures
- Partners with the other team(s) in operations function
- Handles occa...

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