General Virtual Assistant (Bilingual)

Role Overview

We are looking for a General Virtual Assistant to support administrative and customer service operations for a U.S.-based company in the garage door industry. This role requires 100% communication in English and a high level of customer service , as the position involves interacting with high‑end clients with elevated service expectations. The role is classified as junior . No specific years of experience or academic background are required. The client’s top priorities are English proficiency and excellent customer service skills .

Key Responsibilities

• Handle customer interactions via phone, email, and other digital channels in English.


• Provide outstanding customer service to clients with high expectations.


• Support day-to-day administrative and operational tasks.


• Perform basic tasks using QuickBooks (invoicing,...