Job Description
**Weekly Hours:** 40
**Role Number:** 200625349-3401
**Summary**
AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media.
Join the Digital Product Ops team which leads customer experience improvements for two of Apple’s most impactful digital properties - the Apple Support App and the ‘Get Support’ web app (getsupport.apple.com) which impact millions of customers every day. We help customers describe and solve support problems with digital content and video; we also connect customers with assisted support options like the Genius Bar and phone and chat advisors. At our core, we create experiences that seamlessly help customers use and love their Apple products.
The AI/ML Product Ops Program Manage...
**Role Number:** 200625349-3401
**Summary**
AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media.
Join the Digital Product Ops team which leads customer experience improvements for two of Apple’s most impactful digital properties - the Apple Support App and the ‘Get Support’ web app (getsupport.apple.com) which impact millions of customers every day. We help customers describe and solve support problems with digital content and video; we also connect customers with assisted support options like the Genius Bar and phone and chat advisors. At our core, we create experiences that seamlessly help customers use and love their Apple products.
The AI/ML Product Ops Program Manage...
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