Job Description

A leading digital consultancy in Calgary is seeking a Practice Leader to head their CCaaS practice. This role involves overseeing the entire practice's P&L, driving innovations in implementation, and developing strategic partnerships. Candidates should have extensive experience in contact center technology and proven leadership capabilities. This position offers competitive compensation within the range of CA$190K - CA$218K, with opportunities for travel up to 25%. The workplace promotes diversity and inclusivity, making it an ideal environment for top-tier talent.
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