Job Description

RED GLOBAL-GENESYS QA TESTER-INDIA-REMOTE-ASAP-12MONTHS+


RED Global, on behalf of a Key Client Partner, is currently searching for Genesys QA tester to join an existing and new projects they currently have available.


Please find the details below:

  • Role: Genesys QA/Tester
  • Start: ASAP
  • Location: Remote – India
  • Duration: 12months+
  • Capacity: Full time
  • Language: English


Job Summary:

The ideal candidate will have hands-on experience in testing Genesys platforms, including Genesys Cloud (PureCloud), Genesys Engage (on-prem or cloud), IVR workflows, call routing, and integrations with CRM or third-party systems

Key Responsibilities:

  • Develop, execute, and maintain test cases, test plans, and test scripts for Genesys applications and integrations.
  • Perform functional, regression, end-to-end, and UAT testing of Genesys contact c...

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