Genesys Test Engineer

Job Title: Genesys Test Engineer | Systems Limited | Dubai
Recruiting Company: Systems Limited
Job Location: Dubai, UAE (Onsite)
Job Type: Full-Time
Application Method: Send your CV to
Experience Level: 5+ years in Software Testing
Notice Period: Immediate joiners preferred

Position Summary

Systems Limited is hiring a Genesys Test Engineer to perform comprehensive testing for Genesys Contact Center and IVR systems. This role is critical for ensuring seamless call routing, system reliability, and high-quality customer experience in telecom environments.

Detailed Job Description

As a Genesys Test Engineer, you will work on testing Genesys applications, IVR systems, and routing strategies across SIP and Avaya platforms. You will analyze XML logs, validate end-to-end call flows, and collaborate with cross-functional teams to ensure robust system performance. This position offers an opportunity to work on advanced contact cen...