Genesys voice engineer

Overview

Lexmark, now part of Xerox, develops cloud-enabled imaging and IoT technologies designed to help customers achieve rapid business outcomes. By integrating proven technologies with deep industry expertise, Lexmark fosters business transformation by turning information into actionable insights, decisions, and analytics. With a commitment to innovation, the company serves businesses worldwide with cutting-edge solutions that drive efficiency and growth.

Role Description

This is a full-time Genesys Voice Engineer position based on-site in Cebu. The role involves configuring, deploying, and maintaining Genesys voice solutions while ensuring optimal performance and efficiency. Responsibilities include troubleshooting, managing telephony systems, supporting IVR solutions, and maintaining Voice over IP (VoIP) infrastructure. The engineer will collaborate to ensure the successful implementation and execution of voice communication systems and will work...