Job Description

Dancover (Supreme) is currently hiring a Customer Service Representative to join our team at our office in Fuengirola, Spain. As a Customer Service Representative, your primary objective will be to support Dancover’s customers and always ensure an excellent customer experience.

We are looking for someone who is fluent in German, Danish, or Swedish, both spoken and written. If you speak additional languages, that’s a definite plus.

Key Responsibilities
  • Providing professional customer support with clear and effective communication
  • Handling inbound telephone enquiries, online chat, and email correspondence
  • Following up on customer orders and ensuring timely and accurate processing
  • Managing customer claims and returns in a structured and solution-oriented manner
  • Tracking shipments and keeping customers informed
  • Supporting sales activities when required
Qualifications

We are looking for a service-...

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