German Customer Experience Associate Lisbon

Job Title: German Customer Experience Associate – Lisbon (Onsite/Hybrid)

Location: Lisbon, Portugal
Employment Type: Full-time
Work Setup: Onsite with Hybrid flexibility (after training)

About the Role:

We're looking for a German-speaking Customer Experience Associate to join our growing team in beautiful Lisbon. In this customer-centric role, you'll be the first point of contact for our German-speaking customers, delivering outstanding service and ensuring a smooth, positive experience across all interactions.

This is a great opportunity for someone who loves solving problems, connecting with people, and being part of a fast-moving, international environment.

Your Responsibilities:

• Communicate with customers via phone, email, and chat in German

• Understand customer needs and offer timely, effective solutions

• Provide product or service information in a clear, friendly, and prof...