Job Description


We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe.

What We Offer

  • Experience in an international, multicultural team

  • Welcome bonus of 3000 EUR

  • Health Insurance after 6 months

  • Performance Bonus opportunities

  • Rotational shifts with flexible hours from 08:00h - 17:00h, Monday to Friday

Your Role


As a Customer Service Advisor, you will:

  • Handle incoming user requests via phone, email, and chat, logging all interactions in the CRM

  • Provide timely responses and resolutions within service level agreements

  • Maintain high customer satisfaction by actively updating customers on progress

  • Support sales goals by identifying upsell o...

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