Job Description

Looking for a role where your love for the German language and helping others plays a major factor?

We are hiring on behalf of our client for the role of German Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

  • Manage incoming chat, mail or phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Απαραίτητα Προσόντα:

  • Fluency in German (C1 - C2)
  • Very good command of English...
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